We’re currently going through significant upheaval in the way we work, as we face disruption from new technologies and from new competitors, as we attempt to integrate the famous Millennials with their demands, not to mention the generations coming after them. According to Gallup, as many as 2 in 3 employees are disengaged, while the worldwide figure is closer to 9 in 10 – and the numbers aren’t improving. This is a huge problem with an inevitable impact on individual productivity and wider company results as well as on talent retention, with employees leaving to find more meaningful work elsewhere.
I believe we as individuals are most engaged when we are in roles where our individual skills are leveraged and preferences taken into consideration, where our managers give us autonomy but also coach and train us to become the best that we can be, and perhaps most importantly where we understand and are aligned to the purpose of the organisation in which we’re working. We need to understand our role in the company and what meaningful impact we are actually having.
You can increase engagement significantly (and therefore also results) by inspiring your employees with your vision for the business, helping them to understand how their work is contributing and equipping them with the skills they need in order to excel at doing so.
The key opportunity areas in most companies include improving communication (active listening, conflict resolution, and coaching), organisation (priority setting, time management and project management), and performance management (career planning, employee motivation and engagement). Benefits of training and coaching in these areas include:
- boosting productivity of individuals and teams;
- increasing employee engagement and job satisfaction;
- reducing risk of employee burnout;
- improving talent retention (and attraction!); and, ultimately,
- creating a happy and thriving workforce.